Wednesday 11 October 2017

Workday Rising 2017 in Chicago: My take on October 10th

Yesterday was my first full day at Workday Rising in Chicago. It was a day packed with contents and emotions. I had to literally run between sessions to be able to make it on-time and had lunch in no more than 10 minutes. Still, no regrets, it was a great day in all aspects.

The day started with the Executive Keynote in the Wintrust Arena. What an incredible venue and setting to start the day!


If anyone was still feeling asleep, the opening performance made sure this was no longer the case. Nice idea and a fantastic way to start the day with boiling energy.



Then, Aneel Bhusri and Dave Duffield came to stage to start the Executive Keynote. It is always inspiring to see top executives like them having fun at their job. I will not go through all the details of what was announced during the keynote, as it included lots of new features in all pillars. Let me just share what was more relevant for me:


  • Customer Satisfaction has increased from 97% last year to 98% in the last survey. And it is not just a number, it is very to feel this degree of satisfaction when you talk to customers.


  • Artificial Intelligence made its way into the agenda. Ranging from Workday Assistant chatbot to predictive analytics, AI is a hot point in Workday strategy.
  • PRISM analytics also had its own share, after being released back in September for some North American customers. In a nutshell, it allows you to access data stored outside of Workday to generate the insights your business needs.

  • And my preferred one: Workday Cloud Platform. This is Workday's PaaS offering to extend their solutions. It is still in an early adopter stage, but safe harbour applying, it will be made generally available in 2018. What we have seen in the keynote looks promising, not only allowing to extend the application through new pages but also enabling hooks to personalize its logic. I will be taking part in a few more Workday Cloud Platform (or WCP) sessions, so hopefully I will have a clearer picture by the end of the event.


I did not manage to see the end of the Executive Keynote as I had to dash for the next session, for which I was co-speaker.



The session was presented by Uwe Reimer and it went through the Workday Project Billing functionality and a very illustrating demo of the solution. Then, I presented BNB implementation story, which not only covered Project Billing, but also HCM and most of the Financial Management suite. It is always great to share implementation experiences with other customers, not only because the interaction benefits us as Workday customers, but also because as Workday Service Partners we get a better picture of which are customer needs.

Much more relaxed after the presentation (presenting in a non-native language is never easy ;-)), I attended other sessions about Workday Learning, HCM Transformation, Workday Cloud Platform for Financial Management and another customer success story implementing Workday for Professional Services organization. As you may see, lots of contents for a single day.

But that was not all. In this edition of Workday Rising there is a new concept called Braindates, which is basically a marketplace in which customers offer and request experience exchange on different topics. Each session is scheduled for 30 minutes, and it is a great way to know customers with similar challenges to yours.

I had three of these sessions during the day, mostly going through our experience implemented Workday Planning and forecasting reports at BNB.

Finally, I decided to head back to the hotel, calling it a day. Well, almost, the day ended waiting for the result of Argentina soccer match for the World Cup qualifying. We made it (thanks Messi), so it was the best end for a great day.


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